You'll need to complete the four modules which are delivered one per day over a morning and afternoon session; so that's four sessions you'll need to attend.
Next Course Dates: 4th, 11th, 18th and 25th November 2025 - BOOK NOW
Get in touch to find out more or book online now
Understanding the Management Role to Improve Management Performance
- The importance of managers understanding the goals and objectives of the organisation and how to effectively communicate them to relevant Stakeholders
- Effective communication styles to build respect and trust and how to overcome communication challenges
- Recognising different leadership styles and their effects on situations and individuals
- Personal development planning using self-assessment and feedback to plan for development and training.
Reducing Conflict by Managing Stress
- Effective methods to recognise stress in individuals and the link to conflict development
- Causes of conflict and interpersonal friction and ways to resolve them
- Tools to support individuals who are feeling stressed and overwhelmed such as time management, goal setting and prioritising workload
- Delegating effectively and fairly
Developing People in the Workplace
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Examining the expectations and requirements of people
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Diversity in the workplace
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Understanding the causes of conflict
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Managing career development
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Methods of ensuring fair and objective assessment/appraisal, and mechanisms to provide appropriate feedback to individuals
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Developing a culture of learning
Delivering Change through Innovation and Organisation
- The role of change in the survival and prosperity of an organisation
- Organising and co-ordinating resources and activities to achieve planned change
- Dealing with resistance and barriers to change
- Innovation and creativity in the change process
Completion of this course entails delegates submitting 4 assignments within the deadlines communicated at the enrolment stage.
Delegates will be required to attend all 4 training days.
Get in touch to find out more or book online now
| Benefits to the Business | Benefits to the Delegate |
| Build inquisitive and understanding senior managers who can solve a problem before it escalates | Improve manager performance by developing the capabilities and personal awareness necessary for leadership |
| Minimise conflict in the workplace through the effective management and mitigation of stress and stressful situations | Become recognised as a cool-headed, confident manager who knows how to mitigate stressful situations |
| Develop a self-managing succession plan as senior managers develop junior employees | Improve skills for constructively coaching colleagues’ work and behaviour, overseeing their development |
| Improve organisational prosperity through the recognition of opportunities to implement innovative solutions | Feel confident in recognising opportunities to innovate and bringing colleagues on board with a change culture |
